BIG Loyalty was incorporated in December 2010 and is owned and operated by BIGLIFE Sdn Bhd (formerly known as BIG Loyalty Sdn Bhd) Company No. 201001040731 (924656-U), a subsidiary of RedBeat Ventures Sdn Bhd in collaboration with Aimia Inc. Started as an airline loyalty programme for AirAsia, today we have grown into a comprehensive lifestyle platform that goes beyond just flights, presenting a new, holistic way of rewarding loyal BIG Members with over 300 partners across lifestyle, travel and financial services categories. BIG Loyalty is currently one of the largest loyalty programmes across Asia and beyond, where millions of BIG Members can enjoy the lowest AirAsia flight fares and exclusive offers from our wide range of partners. BIG Members can earn BIG Points from a great variety of brands; and use them to redeem AirAsia flights, pay for AirAsia bookings and redeem partners' deals for greater savings and rewards. Other members-exclusive privileges include 24-hour priority booking for all AirAsia sales and instant points conversion from bank or loyalty points to BIG Points and vice versa on BIG Xchange. BIG Loyalty won the "Excellence in Management" award at the Loyalty Awards 2020, the only Asian company amongst other European winners. BIG Loyalty is the proud winner of the Loyalty Mega Awards 2019 and was named Best in eCommerce - P2P and Best in eCommerce (eRetailer) - Lifestyle & Travel at the Asia e-Commerce Awards 2019. The BIG Loyalty app is available for download on the Apple App Store and Google Play Store. For more information, log on to airasiabig.com or follow BIG Loyalty on Facebook, Twitter and Instagram.
500 BIG Points
1000 BIG Points
5 000 BIG Points
To redeem, visit https://giftcards.airasiabig.com/login with existing AirAsia BIG credentials and enter the AirAsia Gift Card number to redeem it.
This AirAsia BIG (AAB) Gift Cards and/or eGift Cards (hereinafter referred to as the “Card”) is issued by BIGLIFE Sdn. Bhd. (“BIG”), being the owner and operator of the BIG Loyalty Program.
This Card is valid for redemption at www.giftcards.airasiabig.com only.
This Card is valid for redemption/ utilisation within 180 days from the date specified within the Card (“Expiry date”).
Any Card not redeemed within the Validity Period shall expire upon expiry of the Validity Period.
No refund, replacement or cash back would be considered against the Card. Once this Card is issued, BIG will not entertain any request for cancellation.
BIG shall not be not be responsible for any defect or deficiency of the goods or services by the participating merchants.
Any redemption request made by the bearer of this Card, once accepted by BIG, cannot be revoked, cancelled, changed, returned or exchanged for cash.
Any dispute raised concerning goods and services received by or supplied shall be settled between the purchaser of the Card and the respective merchants. BIG will bear no responsibility for resolving such disputes, or for the dispute itself.
This Card is for one-time use only and not partially redeemable. If the cost of the goods and/or services purchased exceeds the redeemable value of the Card, the bearer of the Card is required to pay (by way of cash, BIG Points top-up or any other means approved by BIG) the difference between the purchase price of the goods and/or services and the value of the Card.
This Card cannot be exchanged for a Card of a different denomination, nor can the unused value of two or more Cards be consolidated on a new e-voucher.
No refund request for redemption will be entertained.
This Card is equivalent to cash. BIG is not responsible for and will not replace any lost or stolen digital or physical Cards.
Any dispute with regards to the Card must be referred to BIG and the decision of BIG shall be final.
Lost, tapered or duplicate Card is not acceptable or replaceable.
BIG reserves the right to amend these terms and conditions from time to time without prior notice.
These terms and conditions are governed by the laws of Singapore.