1. The e-voucher must be redeemed by the indicated expiry date; no extensions will be allowed.
2. All e-vouchers are non-refundable and non-transferable.
3. Please provide the correct shipping address, name, and delivery time, as these details cannot be changed after placing the order.
4. Our products can only be shipped within Singapore; please provide an accurate Singapore address.
5. Confirmed orders will be delivered within 7-14 working days, with no delivery fee charged.
6. We will contact you at the mobile phone number you provided to confirm the delivery time before shipping your item.
7. Deliveries will take place between 10 am and 5 pm.
8. If the product you receive is damaged or defective, please get in touch with us at
[email protected] within 7 days from the delivery date. Our customer service team will assist you in scheduling an in-store exchange appointment.
9. No returns or cancellations will be processed after 7 days from the date of delivery.
10. Wogi reserves the right, at its reasonable discretion, to vary, add to, or delete the Promotion terms and/or terminate the e-voucher at any time.
11. Other return policies may apply. For more information, please get in touch with customer service at
[email protected].
12. We strive to present product information as accurately as possible by sourcing information directly from the manufacturer's/agent's website. Information on this page is subject to change without prior notice, and it may not be accurate if there is a change in specifications. Consumers are highly encouraged to check the manufacturer's site for the latest specs and product information. Images are for illustration purposes only. If in doubt, please contact our customer service email at
[email protected].
